Shipping Policy

Navratra Ecommerce Private Limited operates as a multi-category e-commerce marketplace offering physical products and online commerce services. This shipping policy explains how orders are processed and delivered to customers.

Shipping & Delivery Time

Delivery timelines vary based on product type, seller location, and destination address. Estimated delivery times are displayed at checkout or shared after order confirmation. Orders are processed only after successful payment verification.

How Orders Are Shipped

Physical products are shipped through trusted logistics and courier partners. Tracking details are shared once the order is dispatched so customers can monitor delivery progress.

Delays & Exceptions

Delivery delays may occur due to weather conditions, logistics issues, regulatory checks, or incomplete address details. In such cases, customers are informed promptly. Navratra Ecommerce is not responsible for delays caused by external courier partners, but we assist in resolution wherever possible.

Need Help?

For shipping-related queries, delivery updates, or order assistance, customers can contact our support team using the details below.

Email: info@mynavratra.com
Phone: +91 98963 54496
Address:
812 Ground Floor, Gali Door Wali,
Mantola, Pahar Ganj,
New Delhi, Delhi, India – 110055